Last Updated May 25, 2018
1. Who controls my personal information?
Any personal information provided to or gathered by the Website is controlled by:
Lead Out Loud Inc.
1235 Trafalgar Road
PO Box 84021
Oakville, Ontario L6H 5V7
2. What information does Lead Out Loud Inc. collect from me?
The amount and type of information we gather depends upon your use of the website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:
We collect information from you when you voluntarily register with the Website and/or submit your personal information to us over the Website. Such personal information may include your name, email and postal addresses, phone number, and other information which you voluntarily provide to us.
Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Time Warner), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, and the location of your device.
All payments are processed by third-party vendors, and not Lead Out Loud Inc. itself. If you make a purchase on the Website, we will collect credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”), but such information is sent directly to our payment processors using PCI Compliant rules/software and is never stored or otherwise retained by Lead Out Loud Inc.
From time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance from our customer service department, and when you voluntarily subscribe to a Lead Out Loud Inc. service or newsletter. You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site and/or software. Lead Out Loud Inc. and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to the Lead Out Loud Inc. properties and/or software. Our properties do not provide any personal information to these third parties. This information allows Lead Out Loud Inc. and these companies to deliver targeted advertisements and gauge their effectiveness.
4. How does Lead Out Loud Inc. use my information?
WE WILL NEVER SELL YOUR EMAIL ADDRESS, OR ANY OTHER PERSONAL INFORMATION, TO ANY THIRD PARTY WITHOUT YOUR PERMISSION. EVER.
Except as described in this section, we will not disclose your personal information to any third party without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared.
From time to time, we may partner with companies based on the interests of our users. These partner companies will never see your email address or any other information that could identify you or be used to contact you directly.
Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.
Lead Out Loud Inc. reserves the right to disclose information when required by law.
Lead Out Loud Inc. may use your IP address to help diagnose problems with the Lead Out Loud Inc. server and to administer Lead Out Loud Inc.’s website. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information. The Lead Out Loud Inc. site registration forms requires users to give Lead Out Loud Inc. contact information (such as your name and email address) and demographic information (such as your zip code, age, or country of residence). Lead Out Loud Inc. uses your contact information from the registration form to send you information about Lead Out Loud Inc. and promotional material from some of Lead Out Loud Inc. partners. Your contact information may also be used to contact you when necessary. Lead Out Loud Inc. may use demographic and/or profile data to tailor your experience on the Lead Out Loud Inc. website and/or applications, show you content that Lead Out Loud Inc. thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with third parties ONLY on an aggregate basis. Furthermore, Lead Out Loud Inc. shall have the right to retain records of all data pertaining to use of the website and applications including, but not limited to, usage, activity logs, and click-throughs. Lead Out Loud Inc. may disclose such data to third parties provided it is grouped with other Lead Out Loud Inc.’s users’ data and is presented in an aggregate form.
We may also disclose, on an anonymous basis, statements made by our users.
5. How and where does Lead Out Loud Inc. secure my information?
We use Third Party vendors to store your information. These Third-Party vendors employ security measures (such as software and applications to block DDoS attacks, bots, malicious traffic, and internal firewalls) to protect against the loss, misuse, and alteration of the information under our control.
Lead Out Loud Inc. stores personal information in the United States and Canada. If you are visiting the Website from a location outside of the United States, your connection will be through servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States and Canada. By using the Website you authorize and specifically consent to the transfer of personal information to the USA and its storage and use as specified above when you provide such information to us.
6. How can I access or correct my information?
You may access all information we’ve collected about you for purposes of correcting, amending, or deleting such information. Access can be obtained by contacting [email protected]. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
Under California’s “Shine the Light” law, California residents who provide personal information to the Website may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
7. How does Lead Out Loud Inc. protect the privacy of children?
Lead Out Loud Inc. will never knowingly collect any personal information about children under the age of 13. If we become aware that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
8. Does Lead Out Loud Inc. respond to Do Not Track (DNT) Signals?
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. The Website does not currently respond to DNT requests.
9. What about Third Party practices?
Third Party Cookies and Web Beacons
Advertising agencies, advertising networks, and other companies (together, Third Parties) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.
Third Party Links
The Website and email messages sometimes contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
10. How do I Unsubscribe from All Email Communication?
The Lead Out Loud Inc. site provides users the opportunity to opt-out of receiving communications from Lead Out Loud Inc. To opt-out of receiving our communications, you can (i) send an email to [email protected]; OR (ii) click on the “Unsubscribe” link at the bottom of the email.