Last Updated October 4, 2019
1. Who controls my personal information?
Any personal information provided to or gathered by the Website is controlled by:
Lead Out Loud Inc.
1235 Trafalgar Road
PO Box 84021
Oakville, Ontario L6H 5V7
2. What information does the website collect from me?
The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:
We collect information from you when you voluntarily register with the Website and/or submit your personal information to us over the Website. Such personal information may include your name, email and postal addresses, phone number, and other information which you voluntarily provide to us. For example, if you sign up to receive access to a free webinar from us, we ask you to provide personal details about your contact information in order to register you to the online event. As another example, if you visit the Website and purchase any of our online classes or physical products, you may be communicating information to us about yourself, such as your shipping address and phone number.
Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Time Warner), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, and the location of your device.
Information Provided by Third Parties
The Website may receive information about you and your Internet activities if you have provided it to a Third-Party and we subsequently purchase, license, or otherwise acquire the information from the Third-Party. Such information may include, but is not limited to, your personal and online interests, and Internet browsing habits. These Third Parties may have collected such information by placing Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth as described below.
All payments are processed by third-party vendors, and not the Website itself. If you make a purchase on the Website, we will collect credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”), but such information is sent directly to our payment processors using PCI Compliant rules/software and is never stored or otherwise retained by the Website or Lead Out Loud Inc.
From time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance through from our customer service department, and when you voluntarily subscribe to the Websites service or newsletter. You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.
“Cookies” are files that are placed on your computer or other device by websites you visit. The purpose of a Cookie is to identify you as a unique user of the Website.
Cookies serve a lot of purposes and, among other things, help to customize your Internet experience, keep you logged into websites, remember your search terms, and advertise products or services to you. Some Cookies include tracking technology, such as web beacons, that can be used to track online behavioral habits for measurement and marketing purposes.
Remember, you can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox). For more information, see www.CookieChoices.org.
4. How Does The Website Use My Information?
We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes:
To Communicate with You
To Improve the Website
To Personalize Your User Experience
We use information gathered from Cookies to determine whether you are logged in or not, and to allow you to set personal preferences when using the Website.
To Advertise to You
We use personal information, such as your email address, to advertise and market our products and services as well as third party products and services through email to you.
5. How Does The Website Share My Information?
To Fulfill Your Orders
We may transfer your information to Third Parties when necessary to provide a product or service that you order from us. For example, as explained above, we will transfer your credit card information to our processor so that you can be charged (and we can be paid) for your purchase.
To Advertise to Others
We may share your reviews and comments about the Website to advertise and market our products and services. If you want us to stop using the personal data you have provided in these ways, please contact us at [email protected].
To Our Affiliated Companies
To Our Third-Party Partners
We may disclose your personal information as needed to our Third-Party service providers and advertising partners. For example, we may share your email address with our email fulfillment provider. However, we will never sell your personal or non-personal data to any Third-Party.
To Comply with Legal Process and Prevent Harm
We may disclose your information to respond to subpoenas, court orders, and other legal processes. In rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.
6. How And Where Does The Website Secure My Information?
We use Third-Party vendors to store your information. These Third-Party vendors employ security measures (such as software and applications to block DDoS attacks, bots, malicious traffic, and internal firewalls) in place to protect against the loss, misuse, and alteration of the information under our control.
Lead Out Loud Inc. stores personal information in the United States and Canada.
If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using the Website you authorize and specifically consent to the transfer of personal information to the United States and its storage and use as specified above when you provide such information to us.
7. How Can I Access Or Correct My Information?
You may access all information we’ve collected about you for purposes of correcting, amending, or deleting such information. Access can be obtained by contacting [email protected]. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
Under California’s “Shine the Light” law, California residents who provide personal information to the Website may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
8. How Does The Website Protect The Privacy Of Children?
Lead Out Loud will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
9. Does The Website Respond To Do Not Track (DNT) Signals?
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. The Website does not currently respond to DNT requests.
10. What About Third-Party Practices?
Third-Party Cookies and Web Beacons
Advertising agencies, advertising networks, and other companies (together, Third Parties) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. These practices are described more fully above in Sections 3 and 5. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.
The Website and email messages sometimes contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.